Privacy Policy

Introduction

This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with the De Stilte Walking Tour website or contact us via our enquiry forms.

We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in accordance with applicable data protection laws, including the Protection of Personal Information Act (POPIA).

Information We Collect

We may collect the following personal information when you submit an enquiry or contact us:

Full name
Email address
Contact number
Any additional information you choose to provide in your message

We do not collect payment information through this website.

How We Use Your Information

Your personal information is used only to:

Respond to enquiries and requests
Provide information about the De Stilte Walking Tour
Communicate regarding availability, accommodation options, or booking details

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Storage and Protection of Information

We take reasonable steps to ensure that your personal information is stored securely and protected against loss, misuse, unauthorised access, or disclosure.

Only authorised persons have access to your information, and personal information is retained only for as long as necessary to fulfil the purpose for which it was collected.

Third-Party Services

This website may use standard third-party tools (such as email or hosting services) to manage enquiries and communications. These service providers are required to handle personal information securely and in accordance with applicable privacy laws.

Cookies

This website may use cookies to improve functionality and user experience. Cookies do not collect personally identifiable information unless you choose to provide it.

You may disable cookies through your browser settings if you prefer.

Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction or deletion of your personal information
Withdraw consent for us to contact you at any time

Updates to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page.

Effective Date

This policy is effective from the date it is published on this website.

Contact Information

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us via the website enquiry form or at:

Email: bookings@destilletrail.co.za